Thanks GreenQueen. I have no plans to use email in a court case...
I need to know what to do about messages sent to me and not delivered. They could be a tax reminder that is not delivered, a lottery win notification... with catastrophic consequences.
Email isn't fail proof.
Wondering what the legal situation is with regards mail and email in Ireland in the following scenarios. The following is actually happening to me and causing me great anguish (and anger and frustration) to say the least and right now I have no idea whether I have a leg to stand on or what I can do.
Is the same true of email or do different rules apply?
- If a letter is addressed to me but not delivered by the postal service? Would I have a right to complain or take it further?
- A letter is addressed to me at a place of work but I don't work there any more. I would expect that the employer would forward the letter or at least return to sender. If they didn't and simply binned it, would that be acceptable? What could I then do?
Thanks to whoever can enlighten me, send me the definite Google search answer (I tried but nothing specific to Ireland came up), tell me whether I am right or wrong or point me in the right direction.
- If email is sent to my email address (correctly) but the email provider does not deliver it? What could I then do?
- If I had an email account with a web site but the website decides I should no longer have access to their service, what happens with emails sent to that email account? Can I expect that they will forward the emails sent to it? Or at least that they would notify senders that the account no longer exists ('mail bounce')? What could I then do or expect to happen?
In relation to your question regarding the postal services, check out the Postal and Telecommunications Services Act 1983, which is the main legislation governing the provision of postal services in Ireland. Available on www.irishstatutebook.ie
There is a legal obligation AFAIK to return mail to sender.Its covered in the above mentioned Act.
Perhaps you should focus your energies on just updating the postal and email addresses being used by the senders, rather than worrying about the legal stuff?
Thanks. That's precisely why I posted my question: when something goes wrong, where does responsibility lie?
A letter is addressed to me at a place of work but I don't work there any more. I would expect that the employer would forward the letter or at least return to sender. If they didn't and simply binned it, would that be acceptable? What could I then do?
Crumbs... you mean I've been breaking the law for years?Emails are not permissable by law
Just like paper mail - right?As it can be tampered with and faked.
The private sector generally, is brilliant
Thanks, I have done that. More below.Look at the "Acceptable Use Policies" and "Terms of Service"
I am interested in the legal aspect 250%. However, my earlier message in response to a post was that I was not looking to use email as evidence in a court case.You say you're not focused on the legal, aspect. But its seems like thats the only aspect you're interested in.
I changed suppliers. BUT (don't jump at me yet) the email account thing was an aside to the service which under the T&Cs seemed to continue beyond the provision of the paying service.Why did they stop your access to the email account.
Yes, bad analogy. A better would be if I moved home and found the new owners were destroying mail sent to me.No, you would not expect your employer to forward the letter.
True but more than likely the failing server will at least issue a bounce back at the sender.An email might go across 20 different systems, almost all of which cannot reasonably guarantee delivery, and all which will have disclaimers in their service agreement of same.
I changed suppliers. BUT (don't jump at me yet) the email account thing was an aside to the service which under the T&Cs seemed to continue beyond the provision of the paying service.
....True but more than likely the failing server will at least issue a bounce back at the sender.
IN CONCLUSION: At least now I know that email is a legal blackhole... ...
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