I have a tracker mortgage with a +0.5% above ECB, this is with NIB.
I have made 2 separate lump sum payments over the last 2 years.
The purpose of paying lump sums was to reduce the term of the mortgage.
Each time before paying the lump sum I requested and received from the bank what the new end date for the mortgage was.
Now I am looking to put another lump sum to the mortgage to further reduce the term, however the bank really has me confused, they say.....
Their system cannot accommodate a requirement whereby
The end date of the mortgage is changed from the original date.
and monthly payments are kept at the current rate but would have to change if the ECB rate changes.
They say that if I want the above option then each time the ECB rate changes I have to contact them to remind them that their system shows the original end date which is not correct and in fact the end date is earlier and can they calculate the new monthly payment based on the earlier date.
Has anyone else experienced this issue with this bank or any other ?
I have made 2 separate lump sum payments over the last 2 years.
The purpose of paying lump sums was to reduce the term of the mortgage.
Each time before paying the lump sum I requested and received from the bank what the new end date for the mortgage was.
Now I am looking to put another lump sum to the mortgage to further reduce the term, however the bank really has me confused, they say.....
Their system cannot accommodate a requirement whereby
The end date of the mortgage is changed from the original date.
and monthly payments are kept at the current rate but would have to change if the ECB rate changes.
They say that if I want the above option then each time the ECB rate changes I have to contact them to remind them that their system shows the original end date which is not correct and in fact the end date is earlier and can they calculate the new monthly payment based on the earlier date.
Has anyone else experienced this issue with this bank or any other ?