Hi Sue,
Thanks very much for your response! I understood that an increase in price was predicted and so, while it is inconvenient, the €150 increase was to be expected.
However, I am annoyed about the excess increase of €9, for the reason that this is not a once off payment - every single time I submit a claim (which is multiple times throughout the year) for a doctor, acupuncturist, osteopath and so on, this excess applies each and every time and so I loose €10 in total off that claim as opposed to previous years where €1 is deducted from my claim refund … this will amount to a lot more than the €150 annual increase in fees. Am I correct in thinking this excess applies to each claim or is it a yearly excess paid only on the first claim?