My wife was made redundant a few months ago. Thankfully she had repayment protector for her loan with AIB.
However it is separate company that handles the claims on their behalf. And they insist on the loan coming out of the account for the them to then refund the repayment two weeks later.
This was ok at the start but money is tight and we just don't have the money to leave there. Is this the way it is supposed to work or should they not just be cancelling the repayment and refunding it to the loan account?