They can't do that.
?
Not necessarily. This is not a standard practise across all banks. In fact it is quite unusual in my exoperience where proceedings have not resulted in Court action. There is a grey area on whether such collection fees can be legally charged to the client account. Check the loan agreement and write to the Bank requesting a copy of their authority to charge these fees to the account. For 6K it would also be worthwhile employing a solicitor to write a letter if you get no satisfaction!She would have agreed to the bank being able to make these charges in the original contract that was signed. You know the one that says in large letters that your home may be at risk if you do not keep up repayments.
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