Watching end of Late Late Show €10k competition last night and got curious about the system of winner choosing (yes I have a TV licence).
You can phone in or text. The text system only asks for the answer (and charges you).
When PK rang the winner last night, a "Trish" answered and Pat looked at the card and said he was looking for a "Michelle" who duly came to the phone.
If the system doesn't look for a name when calling or texting and there is no mobile phone number/name directory, how does Pat know the name?