Has anyone been successful in appealing the compensation they received? We got 7k comp last year (plus redress) and are in the middle of appealing with our solicitor. With doctors medical reports completed due to stress they caused which led to my depression. Basically we couldn’t pay in one lump sum per month but rather in two payments by card over the phone as my husband changed jobs and now got paid fortnightly. This resulted in them bombarding me with phone calls telling me they “prefer” me to pay monthly and I had this conversation with them every two weeks when I rang to pay often resulting in me breaking down on the phone. They wouldn’t stop for years. A few complaints were filed along the way and the high fixed rate mortgage along with having a further 3 children meant I could no longer work to pay a childminder. I’ve not worked since which has been hard on the family financially and hasn’t helped my mental health. I think it might be going to the appeals board in two weeks so keep your fingers crossed. Funny how they couldn’t be nicer over the phone to me now compared to having me in tears years ago.