KBC Published Incorrect Interest Rate on Customer Statements

The Irish Examiner has the story here.

There have been other reports on AAM of problems with KBC postal statements.

But it seems to be a non-story to me?

"An internal review, conducted in April, found that while the correct interest rate was being applied to accounts, 7,000 customer statements showed an incorrect rate printed, suggesting 1% more was being paid."

They paid the correct interest, but they just had the wrong rate on the statements.

Whilst publishing the wrong rates on their website would probably constitute a more serious situation, sending letters to customers with the wrong rates that they are being paid is an issue.