Job Seeker payment - can't collect

Hi,


My husband is on JB at the moment, but is awaiting to be switched to Short Term Enterprise allowance. When Job Facilitator was sending papers to SW he said it won't take long to update the system. It's 3rd week now and system is still not updated. He is keep calling their office but he is getting this same response - system is not updated yet.

As he was told it won't take long and he can start doing some job now and that he will be getting his JB via bank transfer he book a flight to meet his client abroad and do some work there - including Wednesday when he supposed to collect his JB payment. Now he doesn't know what to do:

1) miss the payment
2) cancel the meeting and of course loose his first client.

What he can do? Talk to SW? He already used his 2 weeks holidays as we had holidays booked a year before while he was employed.

Any advice welcome.


~Joanna

Could you find out how long the post office will have the payment there? An elderly lady I know was under the impression she had to collect her pension on the day it came in but it's possible to collect it any day. I believe means tested payments may be withdrawn if not collected within a certain time period but you may have a few days leeway - I suggest phoning your local social welfare office and asking.

He has 3 or 4 days to collect it, it should be there until saturday as far as I know.

Depending on how long he is going to be abroad with his client he could go in sw and they could hold the payment and then release it for when he is back.