Issue with plumber

C

Calico

Registered User
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425
Hi All,

I'm having an issue with a plumber at the moment.

Basically, I'm not happy with the work he did and have witheld payment of a portion of the initial quote.

My question is, can he take me to the Small Claims Court? If not how might he contest it?

I'm happy to fight my corner on the issue, just wondering how/where this may happen.
 
How much money have you withheld? What was total price?

What kind of work was done and how are you unhappy?
 
Have you discussed what you are not happy with & given him an opportunity to rectify the problem?

Is the amount you withheld proportional to what you are not happy with? Have you told him you are witholding some of his payment & what did he say?

I was in a similar position, gave him every opportunity to sort the problems (there were many) and eventually told him he was fired. We paid him (more than I would have liked). He did treaten to sue & we told him to go ahead, we'd be happy to discuss his shoddy work in open court - he happily took the cheque (oh, we made sure he gave us a full VAT reciept also so he couldn't just pocket the cash...agin, not happy but a mention of the tax man sorted that one out).

We got someone else to sort the work out
 
Yeah, I've been good about the whole thing. I had a pump replaced but eneded up without hot water. He said it was just a coincidence (obviously wasn't) so i got another guy in to take a look. Apparently a simple switch had been turned off. Despite plumber no.2 writing to plumber no.1 telling him this, I am getting all sorts of nasty letters demanding payments. (I paid €500, with €300 owed which I think is fair given all the agro (time off work, €90 for plumber no.2 fee and no hot water!)

Just wondering what happens now...
 
How long were you without hot water?

What is the make of pump? was it supplied?

Did plumber no 1 not come back when there was fault?
 
DavyJones said:
How long were you without hot water?

What is the make of pump? was it supplied?

Did plumber no 1 not come back when there was fault?
Click to expand...

I only had sinkful of hotwater for about a month. Plumber no.1 came back but couldn't find the problem and wouldn't accept any responsibility. Said it was just a coincidence (very unlikely!) and told me to get an electrician as the immersion heater was obviously broken.

As it turned out, the immersion was never broken and plumber no.2 simply switched the supply to the hot tank back on.
 
Did plumber 1 turn off the supply? or was it someone else in the house.

At €300 for a missed switch he wont make that mistake again.
 
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