is there an AIB IT problem today?

[Gervan]

I made a transfer this morning at 10am from my AIB instant access deposit account to my AIB current account. The transfer is still being shown as "Processing".
I rang the AIB Phone Banking at about 11.30 and asked what the hold-up was, as inside AIB transfers are supposed to be instantaneous. I was told they were having IT problems.
The transfer has still not gone through. (I needed it transferred from the current account to another bank for a Regular Saver payment).
How widespread is this problem?

 

[mathepac]

I lodged to my AIB account via An Post today and it showed up almost instantly.

 

[RedOnion]

Full details of the issues were available on the AIB Twitter account during the day.

 

[Gervan]

Twitter is beyond me. The transfer eventually went through this evening, too late to send it off to the other bank that needed it. Annoying.

 

[Brendan Burgess]

The transfer eventually went through this evening, too late to send it off to the other bank that needed it. Annoying.

Hi Gervan

Annoying indeed.

I know someone else whose ICB record was damaged through leaving transfers to the last minute and then blaming the bank.

It's better to make such transfers a few days in advance to avoid being caught out by these sorts of errors.

Brendan

 

[Gervan]

It's better to make such transfers a few days in advance to avoid being caught out by these sorts of errors.

True, Brendan, this is for a Regular Saver due 25th, so I should still be on time, if there isn't another IT problem. I don't like to leave things to the last minute.