I suspect they have no case but I am constantly amazed at clients who just "want". Whatever. They have a hazy notion of being somewhat discombobulated by something or other, some time or other, they voice that, someone else encourages them to think they have a case and next thing they are sitting in a solicitors office wanting results there and then. Insisting that ( as I say) "shurely shomebody should be doing shomething about this!" Sometimes, it is exhausting trying to persuade clients that they have no case.
mf