Is anyone else dissatisfied with Halifax online banking?

K

Krew Bot

Guest
I am a little disappointed with Halifax.ie online banking. Excluding the very annoying fact that credit card transactions cannot be viewed online, why does it take up to a week for the online system to update ATM transactions?

This is the response I got from Halifax after I emailed them inquiring when they would introduce the function of viewing CC transactions online.

 
I am very happy with their online banking and phone support but don't use their ATM or credit cards. I have another current account for day to day stuff like Laser/ATM transactions.
 
Don't get me wrong, I find their phone and branch support to be excellent. Last week I made a withdrawal in one of their branches and the teller must have chatted to me for at least ten minutes plus there are never any queues when I go in.
 
Hardly, but its a change from dealing with AIB, BOI and NIB who in my experience barely acknowledge the customer, in both personal and commercial banking.
 
Personally I don't really care about them not engaging in small talk or passing the time of day with me as long as they execute the service efficiently and professionally. On the other hand I probably only visit branch offices of the various banks with whom I have accounts a handful of times a year in total so it's not a great part of my social life.
 
i find halifax branch staff talk a lot too. i have met some queues though.
 
I bank with Halifax.co.uk and can view my cc transactions and even pay of the balance on-line by transfering money from my current acc into the cc acount so why can't this be done in Ireland. It's the same company.
 
You must log in or register to reply here.
Menu
Log in
Register