Hi there,
I had Irish Broadband Ripwave from Feb '05 until November '05. Like a load of people here it was grand to start with, but then got progressively worse until it was no better than dial up.
So I cancelled my account and that was the end of it.
Until today!
I got a call from their accounts department saying they wanted their modem back, over 6 months after I cancelled my account. I said this to them and they said that a courier had attempted to collect the modem before! - news to me as today was the first time I'd ever been called by IBB!
Since November I have moved so I suggested they try get onto the new occupiers of my old address and see if it's still there.
So my question is twofold:
1. I paid €99 for connection - does anyone know if this fee includes ownership of the modem or does that always stay with IBB and,
2. Am I liable to pay them for replacement of the modem, even though it's more than six months after I cancelled my account, and they haven't contacted me before this to get their modem back?
Any opinions, facts would be hugely appreciated!
I had Irish Broadband Ripwave from Feb '05 until November '05. Like a load of people here it was grand to start with, but then got progressively worse until it was no better than dial up.
So I cancelled my account and that was the end of it.
Until today!
I got a call from their accounts department saying they wanted their modem back, over 6 months after I cancelled my account. I said this to them and they said that a courier had attempted to collect the modem before! - news to me as today was the first time I'd ever been called by IBB!
Since November I have moved so I suggested they try get onto the new occupiers of my old address and see if it's still there.
So my question is twofold:
1. I paid €99 for connection - does anyone know if this fee includes ownership of the modem or does that always stay with IBB and,
2. Am I liable to pay them for replacement of the modem, even though it's more than six months after I cancelled my account, and they haven't contacted me before this to get their modem back?
Any opinions, facts would be hugely appreciated!