insurance claim payout

[tina4]

Hi all, dont know if this is the right place but looking for advice. Our car was burned out last week. We had to claim on insurance. We feel the car is worth more than they are offering us. Do we just have to just accept what they are offering, its less than half what we had it insured at. Can we refuse and if so what will happen.
Thanks.

 

[chlc]

The insurance work of the blue book value which is the trades guide to the value of secondhand cars and this is the basis on which they value your payout, you can get an idea what your car is worth via carzone.ie, also remember 2nd hand cars have decreased in value significnantly due to over supply.

 

[Ravima]

If you are not happy, consult policy booklet and follow complaints procedure.