Anyone travelling transatlantic or elsewhere with sports equipment such as a snowboard in a snowboard bag should be aware that the services company operating the checkin desks at Dublin airport tried to charge me and other passenger checking in our snowboard bag 175 euro oversize in addition to the 55 euro extra bag fee. I had no problem with the 55 euro fee as I knew I needed to pay it, but the 175 was apparently because it was over the permitted 60" inches allowed for a piece of luggage.
I refused to pay, as did the other passenger (who I don't know). I asked to speak to a senior manager, and on checking again the services lady with the measuring tape said to me "oh yeah, it seems a snowboard is just an extra 55 euro for another bag, so ye're grand" where she walked off without an apology or another word to us.
At the departure gate I finally got hold of a rep from the actual airline, who seemed surprised this is happening, and quite shocked. 175 euro! is this happening to other people out there. This was 2 instances in 1 day out of 365.
I refused to pay, as did the other passenger (who I don't know). I asked to speak to a senior manager, and on checking again the services lady with the measuring tape said to me "oh yeah, it seems a snowboard is just an extra 55 euro for another bag, so ye're grand" where she walked off without an apology or another word to us.
At the departure gate I finally got hold of a rep from the actual airline, who seemed surprised this is happening, and quite shocked. 175 euro! is this happening to other people out there. This was 2 instances in 1 day out of 365.