I don't think it's the bank's fault at all, despite this set up originally being the suggestion of, and signed off by, a bank employee. The only anger is the 'computer says no' attitude of the bank to two people who want to pay their debts but need more time to do so.
The son and his wife are the subject of the ire, for causing this mess but in the world of 2006 he would have got a mortgage fine - sure he had been approved at the time. The life insurance was the problem. Like many others he didn't predict 2009 was going to be as it was. He would still like to buy his home, he's facing being turfed out as it is.
Everyone is trying to help. The best advice my FinL has had is to flog both houses and downsize. Asking the good brains of askaboutmoney is all I feel able to do.
Kev I'll investigate all that, very interesting - appreciate the idea