Import Duty on Replacement Good

[navanman]

Hi All,

I recently purchased an EVGA 7900GT here for my PC and after a few weeks of use, the card started to act up so I registered the card with EVGA and began a RMA for a new card. The company is American based and all RMAs for defective cards ship to/from California.
So last week EVGA shipped me a new card and sent me an email with tracking details for the video card.
I have been tracking the part and for the last 4 days its been in customs in An Post in Portlaoise.

Now the question !! Why would I have to pay import duty on the replacement card. Ive already paid fully for the card once and this card being shipped to me is a replacement for my defective card. I am then shipping the defective card back to EVGA in US.

 

[zag]

If EVGA have their processes correct they should mark replacement items as something like "no cost replacement for faulty component" on the customs form. That *should* ensure it passes through without charge. Obviously this is open to abuse, but I guess if you got on to Portlaoise with a copy of the RMA documentation it should be sorted easily enough.

z