Hi there,
has anyone else received a letter from IIB Bank advising that there will be new fees introduced from 1st September 2007. Basically if you change interest rates, life insurance or general insurance details, they will charge 30-38 euros per transaction that leads to them amending a record.
Having worked in a bank and knowing how long it takes to amend a customer record regarding a change of insurance details, this is a cheap shot. The worst bit is that they will be adding the charge to the mortgage which will attract interest at the prevailing rate for the remaining term of the loan. Customers do have the right to pay off the 30 euros but they have no online banking so we'll have to pay by cash or cheque.
They sneaked this information in rather sneakily under the last letter regarding a raise in interest rates. My husband didn't even notice it!
Anyone else unimpressed? I rang them and got the standard response about other banks passing on fees to them, blah, blah, blah.
Do other banks charge for these record amendments? mica
has anyone else received a letter from IIB Bank advising that there will be new fees introduced from 1st September 2007. Basically if you change interest rates, life insurance or general insurance details, they will charge 30-38 euros per transaction that leads to them amending a record.
Having worked in a bank and knowing how long it takes to amend a customer record regarding a change of insurance details, this is a cheap shot. The worst bit is that they will be adding the charge to the mortgage which will attract interest at the prevailing rate for the remaining term of the loan. Customers do have the right to pay off the 30 euros but they have no online banking so we'll have to pay by cash or cheque.
They sneaked this information in rather sneakily under the last letter regarding a raise in interest rates. My husband didn't even notice it!
Anyone else unimpressed? I rang them and got the standard response about other banks passing on fees to them, blah, blah, blah.
Do other banks charge for these record amendments? mica