DazedInPontoon
Registered User
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- 382
I'm pretty sure it's not booking.com themselves compromised but the hotel. Booking.com provides a messaging channel from the hotel to you that's why it's in your inbox in the site, but it's the hotel's side of that channel that has been hacked.Given that the message was sitting in my booking.com profile inbox I am convinced booking.com is compromised but they won't admit it as their business will take a huge hit. Other stories online suggest the same.
Booking.com does not care that it's website is used by scammers, frequently taking the scammers word over customers
I always deal directly with Hotel in question by phone with no intermediary (old fashioned I know)
Yes for me this is a regular occurrence. Despite the hotel saying that they offer the best price if you book direct you often find that booking via Booking.com can be cheaper. I waste my time contacting the hotel to ask them why is this the case. You find that in a few days the hotel prices have changed. It annoys me that I have alerted the hotel to this and wonder why they can't be bothered to do it themselves.Not at all. I had tried to book the hotel directly and it was cheaper on booking.com or maybe it was the same price with free cancellation.
if you become a Genius member.
Setting up two-factor authentication
During the registration process on our platform, you must set up two-factor authentication (2FA) to give your account an extra layer of protection. With 2FA activated, you'll log in with your username and password. In addition, we'll send a PIN to your authorized device.
you're probably fine since it's not booking.com getting hacked, it's the hotels themselvesI'm on holidays right now having used booking.com. I'm pretty sure my card details are saved by them and I need to just add my csv number when booking. This is making me think I should remove the card details.
This kind of system is probably very secure. I’ve had card details stored with big online providers for 20 years and never once had a fraud attempt.This is making me think I should remove the card details.
Agreed as it still uses the bank's 2 factor authentication on the phone.This kind of system is probably very secure. I’ve had card details stored with big online providers for 20 years and never once had a fraud attempt.
The vulnerability here was in the messaging system used by the hotels.
I never save my card details on any site, no matter what or who they are. Two factor authentication is a security but, as said by other posters, you have to always think of possible scam or fraudulent activity.I'm on holidays right now having used booking.com. I'm pretty sure my card details are saved by them and I need to just add my csv number when booking. This is making me think I should remove the card details.
I don't see anything about PayPal that makes me consider it more or less secure. Credit cards at least come with insurance if you can demonstrate fraud; neither debit cards or PayPal have this.I was booking on Airbnb and used PayPal. Does anyone know if this is safer than using credit or debit cards directly?
This kind of system is probably very secure. I’ve had card details stored with big online providers for 20 years and never once had a fraud attempt.
The vulnerability here was in the messaging system used by the hotels.
A disgruntled former staff member might misappropriate the hotel's Booking.com account username and password but what about the 2FA device also needed in order to log in?@ClubMan
Hotels have high turnover and many staff most of whom are not very well paid. Hotels also are unregulated for cyber risk to my knowledge
I would expect hotels to be an order of magnitude more vulnerable to a hack than something like an insurance provider.
But really booking.com should have better scam detection techniques given how widely their platform is used.
Or a disgruntled current staff memberA disgruntled former staff member
PayPal's consumer protections are weaker than those offered by the major card providers.I was booking on Airbnb and used PayPal. Does anyone know if this is safer than using credit or debit cards directly?
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