Human Contact with Aer Lingus

[dewdrop]

Is there a phone number that one can make contact with a human rather than being directed by automatic extensions and in the end no wiser!

 

[TLC]

I just contacted the number on the website - went thru the hassle of press this button, press that button & got on to the "change an existing flight" extension & a real person. They told me that there are "no phone contact numbers" for customer service & I would have to write in with my query. Sorry I don't have any better information for you.

 

[dewdrop]

Thanks TLC. Do we really need humans in many such situations? As an oldie it is sad that it is not possible to make human contact but i suppose that is life now.

 

[TLC]

I'm another "oldie" dewdrop - but would really prefer to speak to someone and I do resent having to write to them. Just as an aside - I was going to buy a voucher for flights for my son as a present but after the hassle I'm not going to bother - give him the cash instead (another old fashioned thing to do I suppose!!).