lukegriffen
Registered User
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- 173
Experian as far as I know does not hold details of unpaid telephone bills in this country at any rate. Nor could it.
Experian would only have a record of a judgement that was obtained AND REGISTERED by 3. Something that strikes me as so unlikely in this case as to be almost impossible.
Would you like to explain how it could come back to haunt someone, or is that just an off the top of the head comment.
This thread raises an important question, to what extent can various utility companies and other service providers share information about a clients account.
My understanding of data protection law is that they cannot. Does anyone on here have any definite information as to what protection there is for consumers in this area.
Not helpful at all and not even a tad funnyreply as Gaeilge .... you might get a discount!
Not helpful at all and not even a tad funny
Data Protection legislation states that they can use data they collect only for purposes stated as part of any agreement made when you provide that data. Three's terms include the use of any personal data provided for the purposes of these credit checks, and making the execution of the check and any subsequent decision on whether to offer credit available to other providers/ lenders.
So in this case, anyone entering a contract with Three is giving their permission for credit checks to be carried out and recorded, and that data to be made available to any other body who want to run a credit check in the future. All above board and legal. The Data Protection Commissioner's site has guidance for consumers and data controllers.
Thank you Leo for this. I was certainly unaware that data could be shared in this manner by mobile companies.
However I still think that it is a stretch from this to saying a mobile phone bill issue could affect a mortgage application.
Secondly do you know if 3 or any other mobile provider can enter details of a disputed bill into such a database.
Just wondering what is best approach now, there was no more than 8 hours of time actually used and no warning that Bill was moving so high, is it worth getting onto something like FLAC or Citizens advice center? Or is there a consumer complaint avenue?Hi guys, see attached details they sent really love your opinion View attachment 1978
Just wondering what is best approach now, there was no more than 8 hours of time actually used and no warning that Bill was moving so high, is it worth getting onto something like FLAC or Citizens advice center? Or is there a consumer complaint avenue?
The only warning that was given was by text stating he had gone 2E over , he was not in a bundle anymore and letter sent out states he was charged 1,431E for 1918 mb, surely that cant be right, agreed it maybe alot for the period he used it but should be more like what u pay for a month if using 2GB of data about 30E.In the first post you stated there was a text stating that he had gone €2 over his allowance. It sounds like he only noticed this after the fact.
The 8 hours piece has no relevance, 4G phones can hit a peak download speed of 1Gbps.
The only warning that was given was by text stating he had gone 2E over , he was not in a bundle anymore and letter sent out states he was charged 1,431E for 1918 mb, surely that cant be right, agreed it maybe alot for the period he used it but should be more like what u pay for a month if using 2GB of data about 30E.
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