HiI understand that I can only transfer €20k from my Bank of Ireland account to another Irish Bank online.
What is the process when I need to transfer a larger sum than this and how long should it take?
Thanks
I mean in a one off lump sum transfer?Hi
With a new payee set up, it's usually Eur1k for first transaction and Eur20k per day thereafter, you can also put in a schedule of payments for consecutive days to prevent having to go in every day to activate a transfer.
Did this. Nobody was able to do it.You'll have to go to the branch
Well that's awful serviceDid this. Nobody was able to do it.
What were the issues with it?Did this. Nobody was able to do it.
Same here with a few very large transfers in branch with PTSB in the last few years. With the most recent one earlier this year the person of the required seniority to approve the transfer was on their lunch so I had to pop back after less than an hour. But I had other stuff to do in town in the meantime so that wasn't a problem for me. Maybe some people forget to bring ID and proof of address and that causes problems?I transferred €200k in my local BOI branch recently - just filled a form in and handed it to the cashier! I felt it was all a bit casual to be honest. I did the same in PTSB the next day - the manager checked it after a senior employee had input the details. Impressively thorough. No appointments needed in either case and both sums arrived the day of the transfer.
I'm not usually a fan of either branch but customer service does seem to have improved.