Looking for a bit of advice here and the best course of action to complain to the Guards about being constantly asked the same question at ungodly hours of the morning.
Situation is that we think that there is a warrant out for arrest for some one who previously lived in out house. This morning for about the 6th time they called to the house knocking the door down very aggressively. As I had already left for work my wife who is currently 9 months pregnant expecting any day and our 2 young children were awoken.
My wife went down and as usual said they didn’t live here pointed to other houses on the road that may now their new address and told then the estate agent we bought the house of who would possibly have a forwarding address for them. Again they said they would update their system.
The problem is that they never do this. It is the 6th or 7th time they have done this and it’s always early morning ranging from 6 to 8 am that they knock on the door. It wouldn’t be so bad if they were apologetic or pleasant but the majority of times they are rude and rarely apologise. For example today there were 2 males who my wife said were very rude were quite intimidating in their questioning and mannerisms.
I want to make a complaint to the Station head about this. Can anyone recommend the best procedure for this?
Is the station head the Chief Superintendent?
I don’t really want to call in in person as from previous experience of calling to the station you are treated like a criminal and left waiting for up to an hour just to get a passport application signed – I hate to imagine how I will be treated if I ask for the head to make a complaint.
I don’t think the ombudsman is the place for this complaint as the problem is mainly a competence issue to update a system and follow up on information. If I wanted to locate the address of this person I have enough information to do it myself.
Situation is that we think that there is a warrant out for arrest for some one who previously lived in out house. This morning for about the 6th time they called to the house knocking the door down very aggressively. As I had already left for work my wife who is currently 9 months pregnant expecting any day and our 2 young children were awoken.
My wife went down and as usual said they didn’t live here pointed to other houses on the road that may now their new address and told then the estate agent we bought the house of who would possibly have a forwarding address for them. Again they said they would update their system.
The problem is that they never do this. It is the 6th or 7th time they have done this and it’s always early morning ranging from 6 to 8 am that they knock on the door. It wouldn’t be so bad if they were apologetic or pleasant but the majority of times they are rude and rarely apologise. For example today there were 2 males who my wife said were very rude were quite intimidating in their questioning and mannerisms.
I want to make a complaint to the Station head about this. Can anyone recommend the best procedure for this?
Is the station head the Chief Superintendent?
I don’t really want to call in in person as from previous experience of calling to the station you are treated like a criminal and left waiting for up to an hour just to get a passport application signed – I hate to imagine how I will be treated if I ask for the head to make a complaint.
I don’t think the ombudsman is the place for this complaint as the problem is mainly a competence issue to update a system and follow up on information. If I wanted to locate the address of this person I have enough information to do it myself.