It is my phone - and with Vodafone UK. She is based in Ireland.
A bit of a back story - but the IMEI on her device is not the one that is associated with my vodafone account.
Meaning I need to wait 30 days to get Vodafone UK to do it - or else just pay up now for someone in Ireland to do it.
Seems very expensive if the normal free routes won't work. I'd have thought €25/40 would be the max and fair payment for the work involved. Whoever does it, make sure they can say the unlock will stick.