Turns out insurance have an issue with the low number of units of electricity used in the 2 months prior to claim. Any people out there living on their own could let me know how many units you use. Specifically anyone who uses gas for cooking and boiling kettle, gas fire and only uses electricity for lights, fridge, telly and central heating pump?
most insurance policies exclude indemnity if the property is unnoccupied for a period of 30 days. Unless you specifically took out a policy of regular unoocupancy they will probably decline the claim.