It says you can send a mail or phone (I prefer the former as it's easier for any follow-ups) to enquiry about products not listed and I emailed them at the very start of the week but haven't gotten a reply or even acknowledgement regarding my contact.
A friend brought this thread to my attention. I was surprised as we normally try to reply to all e-mails within 24 hours during working days. When I looked into it, I saw an e-mail in the spam folder which wasn't spam and may or may not be from you. I'll reply to it shortly.