How long before windows are actually delivered

noodle

Registered User
Messages
44
I ordered replacement windows at the end of July and was given a 5 week delivery time from the survey. It's now ten weeks since the survey (well actually its 12 minus 2 weeks builders' holiday). How long does this realistically take, was I being a bit too optimistic that I'd found the perfect window company.
And how long do I have to wait before I can demand my deposit back - are there regulations about this sort of thing.