AIB How is AIB calculating the interest on the 12%?

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Again Brendan, a rhetorical question! When did you ever see simple interest used apart from a primary school Maths exam! Interest compounds.... end of!
 
What third party of repute would stand over an interest calculation like that? The mind boggles. I have always said banks as a sector are rotten but AIB is the recidivist Darth Vadar of the entire sector. They make HSBC look saintly!
 
I have not even heard of it since I left primary school. This really is an idiotic error on their part and will surely reflect poorly on them. Do they not get prior clearance from the CB for their methodology in advance of these offers?
 
Have AIB reverted to you on the rationale as to why they are calculating simple over compound interest?
 
Got another call back today to attempt to explain the the 12% was a static amount that didn't decrease as I made payments off it so the interest was on this static amount only. It was a funny conversation as the agent understood exactly what I was saying re compound interest and couldn't understand why it was calculated this way. The did keep refering back to the 12% being a static amount and my repayments didn't come off this so I guess AIB interpreted this incorrectly to mean the 12% didn't reduce and interest didn't compound on it but it still makes no sense to see it that way!
 
Have AIB reverted to you on the rationale as to why they are calculating simple over compound interest?

They are sticking to their guns, so I will be making a complaint to the Ombudsman that they have not properly implemented his direction.

As it will shortly be back before the Ombudsman, and the Ombudsman process is confidential, I had better not comment publicly on it.

Brendan
 
Enforcement of Ombudsman decisionFinancial Services and Pensions Ombudsman Act 2017
65. (1) Where a financial service provider or a pension provider fails or refuses to comply with a decision of the Ombudsman, within the period, or by the date, specified in the decision, the Circuit Court shall, on application to it on that behalf by—
(a) the Ombudsman, as he or she sees fit, or
(b) the complainant in whose favour the decision was made,
make an order.
 
So it's up to the Ombudsman or Complainant to make an application to the Circuit Court to enforce the decision. The Central Bank might have a view on this as well.
 
Brendan, sorry to ask but in terms of your engagement with the Ombudsman, will you also be including in your complaint the fact that for those of us who no longer have our mortgage with AIB, AIB are only paying interest up to date we redeemed our mortgages and not to todays date.
 
Thanks Brendan. It’s really beggars belief how they deem to be correct in using simple interest. So be interesting to see how it plays out with ombudsman.
 
will you also be including in your complaint the fact that for those of us who no longer have our mortgage with AIB,

No, I won't.

The Ombudsman deals with each case on its own. I can only raise the enforcement of his decision in Karen's case.

Brendan
 
Brendan just a small thing on this- should we make a formal complaint to AIB ourselves based on our individual payouts or do you think best to see how it plays out with the ombudsman in Karen's case and go from there? I received the cheque yesterday and it so blatantly wrong how they've calculated the payout relative to the ombudsman's instruction. Thanks again for all your help on this.
 
I think you should wait.

I don't think it's going to take a long time for the Ombudsman to make a direction one way or the other.

If he says that they are to pay compound interest,then the CB will tell them do apply it to the rest of the cohort.

Brendan
 
Hi Brendan,

Do you think weeks or months for Onbudsman direction on the interest calculation ?

Thanks for everything you have done for all of us over the years on this.
 
Hi Staff

I posted about it somewhere, but can't find the post. I didn't check it at the time because it looked roughly right.

But when I checked it using the calculator, they used simple interest as they have done for everyone else.

Where is the smiley for embarrassment?

Brendan
 
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