Hi..my wife dropped her laptop the other day and smashed the screen. I've put in a claim for it on our house insurance policy as we are covered for accidental damage. The laptop was purchased from the US off ebay, so I've no retail receipt for it. I was not asked the value of the laptop, just how old it was. A replacement screen looks to be about 400 to 500 euro. Does anyone know how these things are generally settled, i.e. are such things usually repaired or do we get the current market value? Also, how will it be valued as its 2-3 years old, but has had various upgrades. Thanks for any help...