AlastairSC
Registered User
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- 357
When I contacted by house insurers about a broken window I was told my policy had lapsed. The brokers say I am on cover according to their records. (I placed the business through an Irish online insurance broker and paid by cheque the first year). I never got a renewal notice from anyone and only now realise that for the last year my house seems not to have cover!
The brokers said (on the phone) that they realised the onus was on them at renewal time to seek renewal or to ascertain that I had alternative cover. Is this correct? They are now back-tracking and arguing the toss with the insurance company.
The claim is for €790 less my excess of €150 = €640.
What do I do now?
The brokers said (on the phone) that they realised the onus was on them at renewal time to seek renewal or to ascertain that I had alternative cover. Is this correct? They are now back-tracking and arguing the toss with the insurance company.
The claim is for €790 less my excess of €150 = €640.
What do I do now?