They gave me 20% reduction I said about right as 20% of the picture was gone. The assistant looked fairly blank so I couldnt be bothered asking her to do it again.
Go back with an axe and ask to "take a photo" of the manager.
Yes the pictures without heads are 6" 4" maybe
I shoud have been asking for 6" * 4.5" so I have lost a half inch on each picture.
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