Has anyone used the free arrears service from The Phoenix Project?

Joking aside and notwithstanding the rather eclectic / eccentric group of patrons they appear to be a serious group.

Has anyone actually used them? and what is your experience with them?

aj
Sorry for bumping an old thread but I accompanied somebody to a meeting with them in Portlaoise the other day and - without going into all of the details - the advice/guidance in this specific case was, in my opinion, pretty sound. The context was a BoI mortgage which has been deemed unsustainable by them but where this decision can (I think) reasonably be appealed/challenged.

They seemed busy when we were there and I saw a few pretty upset/stressed looking punters coming and going....

The CRO registered name is a bit confusing - Phoenix Project Ireland New Beginnings. They are nothing to do with the "other" New Beginnings.