Hi Carefree,
Yeah, I purchased plans from the site in '05. Picked a standard plan but made lots & lots of changes to internal layouts as well as adding on a bit. Cost a bit more than std plan pricing as basically it turned into a completely different house. All changes were made by phone & email, the guy made some good recommendations along the way. All in all I was very happy with the service. Got my planning permission now & preparing to start the build once the weather clears up ..... good luck with the planning permission!