Hi all,
I have just realised I received a letter from Bank of Scotland on 1st April 2008 (April fools day!) which informed me my discount period was to expire. It didn't raise any concerns at the time as the discount period was indeed due to expire.
However, I have now realised the letter states my new 'VARIABLE' rate will be 5.00%. So what you may ask? Well... I was on a 'TRACKER'.
I only came to realise the content of the letter in April when I got my latest rate change letter and noticed it had only reduced by 0.5% and not the 0.75% ECB announced.
I do have copies of the tracker agreement but we did not sign our copies, only the copies we sent to BOSI.
Has anybody had similar experience? Has anybody got an opinion on where we stand? Can BOS do this without 'formal' notice? I don't even know how long BOS have been charging us on variable. Can we get our money back?
All opinions and advice would be very welcome.
Thanks for reading,
Greeb