Were you on PUP at any time during the year? There was a backlog of arrears to be paid - maybe that was it?
Hi
Just over €7,000 appeared in my bank account, courtesy of Social Protection, a couple of days ago. I don't have a clue what it relates to. I can't get anyone in the Department, as there isn't a number to press if they sent you money that you haven't asked for!
Does anyone know of a glitch in their computer system that might have caused this? Whom do I contact to return the money?!
I suspect a letter of explanation is on it's way and as so many civil servants are working from home the post and bank are not in sync
I suspect they're just not working, any excuse. 3 weeks since I applied for my new driving licence. The old one is out of date tomorrow and it's now a week since I emailed them asking for an update. No response, no acknowledgement, not even an auto-reply.as so many civil servants are working from home the post and bank are not in sync
Thanks @Sue Ellen. I'm stone-age on technology, but I have tax advisers who look after my returns. They would surely have seen if there was anything on there. They are equally baffled.
I'm sure that all will be revealed in due course. In the meantime, I'll try to make sure not to spend the money - not easy at this time of year!
Yes! The letter arrived today! It tells me that "the wrong PRSI class has been paid" for one of my former employments (which terminated a few years ago) and they have refunded the overpayment. The amount credited to my account was the employee's share of the refund. It makes me wonder what my tax advisers were doing, that they didn't notice that I was being overcharged at the time.I suspect a letter of explanation is on it's way and as so many civil servants are working from home the post and bank are not in sync
It makes me wonder what my tax advisers were doing, that they didn't notice that I was being overcharged at the time.
All I know at present is what DEASP said in their letter, that 'the incorrect PRSI class has been paid'. First thing tomorrow, I'm getting on to my former employer and my tax advisers, to find out what exactly happened and why. I'll also check if other people were affected. In fairness to Social Welfare, they've probably contacted other people (if any) affected by this error already, as it was they who alerted me to it.Perhaps you could share the nature of the original incorrect PRSI payments? This may help other users.
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