Gmail treating work domain as Spam

[DB74]

Bit of an issue here. Over the last couple of days any emails which are sent to a Gmail address from any email address in my workplace are being treated as Spam by Gmail

Is there something I can do to fix this?

 

[Simonoc1]

Hi DB74,

I would recommend adding your work email to your contact list and/or creating a filter so the emails are never sent to the spam folder.

Hope this helps

 

[DB74]

So how do I get this message out to everyone who has a Gmail account?

 

[Leo]

Are many other users reporting this also?

If it's widespread, then Google has decided that it has received large volumes of spam (rom that domain or the mail server's IP address), or that your mail messages are being malformed in some way as to hit their filters.

 

[DB74]

2 staff members & 2 clients have said that this has happened in the past 2 days

Even if I send an email from Gmail to work and then reply to Gmail, Gmail still treats it as spam

 

[Leo]

In gmail there should be in indicator at the top to let you know why it has been marked as spam. What is that saying?

 

[DB74]

It says "It's in violation of Google's recommended email sender guidelines."

Then they give me a link to here to "Learn More"!!!

https://support.google.com/mail/answer/81126?hl=en-GB#authentication

 

[Leo]

Likely an issue with the setup of your mail server so.

 

[DB74]

Thanks Leo - is it an Eircom issue or internal IT issue

 

[Leo]

Internal IT, they'd be the ones managing your email server.

 

[DB74]

Thanks again

 

[livEwirE]

Great info thanks.