My father recently had Global out for a quote on replacing two very large front windows, was stunned when I later rang to be told they quoted over 7 grand and like you he was pushed to go ahead that day for a 20% discount (7 grand included the discount). Stupidly he went with it as the sales agent spent alot of time talking about it costing 7 -8 and not mentioning whether it was hundred or thousand, my father is in his 80's and lost with out my mother to direct things. They took his credit card details for a 1/3 deposit.
Thankfully it got sorted as they have a 3 day cooling off period. Have to say would not be impressed with their sales tactics. Apparently they had rung him to tell him there was a deal till end of April but when sales guy came out he insisted it was 10% till end of Jan, and the 20% was only available if he ordered that night.
Anyone know where or who you could complain to about this?
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