Gift voucher issues

Hi,

I received a gift vouvher as a gift for a beauty salon. When I went to redeem it I was told the salon was under new management and they would not be honouring gift vouchers previously purchased from the 'old management'. The voucher is 3 months old and the salon is trading under the same name. Has anyone come across this before? Would appreciate any ideas!

Hi

Similar issue discussed here, but unfortunately no resolution.

Contact the [broken link removed] for a start.

thanks!