I recently queried the FSO if debt collection agencies fall under their remit, as I wanted to lodge a complaint with them re: Cabot Financial. In short, their answer was no as DCA's are not regulated by the financial regulator.
Is this why banks and other financial institutions use DCA's because DCA's are not regulated and therefore have "free reign" to do whatever they want?
Is there any authority that someone can lodge a complaint concerning a DCA?
Is this why banks and other financial institutions use DCA's because DCA's are not regulated and therefore have "free reign" to do whatever they want?
Is there any authority that someone can lodge a complaint concerning a DCA?