They have very high contractual charges as well as other hidden charges.
Hi franked
Sounds like you've got the run around here. It might be helpful if you could provide the name of the contract that you are invested in so that Marc can explain the precise charging terms and in particular explain how the hidden charges are concealed. I think this may help to prevent others being similarly being duped.
This sounds like a very typical experience.
It sounds like you have an "offshore investment bond" these are very popular with salespeople in places like Dubai, Hong Kong and even Spain and are often sold to ex-pats as a form of "pension"
They have very high contractual charges as well as other hidden charges.
Since it is a contract it is almost certainly a case of damned if you do and damned if you don't. If you stay with it to avoid the surrender penalty you will continue to pay the high contractual charges whereas if you cut and run you will suffer the early surrender penalty. Either way the contract is costed to cover the typically high commission that would have been paid when it was sold to you.
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