Hi, I would be most grateful if someone could give me some advise on my management company. Some years ago we fell into arrears with our management fees and since have made agreements to pay of these arrears to which the management company will not agree to but none the less I continue to pay the amount anyway.
In the meantime we have a communal garden in the centre of the apartment block which is located above shops. Part of our apartment flooded last December due to the heavy rain and the management company were terrible to deal with they said it had nothing to do with them etc, we said nothing replaced our floors ect. The same now has occurred again. We know the problem is the water is lodging outside our apartment as there is no where for it to drain of to and it is building up and draining back into our apartment, the management company continue to deny this and wont allow us repair outside as they said we don't have their permission and we are not experts. I cant replace my floors again until I know that my apartment isn't going to flood again, but they don't care and they wont do anything. I feel my only option is to get an engineers report stating why the water is draining back into our apartment and asking them then to repair this or give us the permission to do it. I feel since we fell into arrears with our fees they wont fit anything for us, which in fairness I appreciate other work will come first, but they wont even allow us repair it, Its a bit of catch 22 and they are very rude and agressive to deal with. HELP! I also don't have the money to be getting engineer reports and replacing the floors every year. But I feel my only option now is to get a report show them the issues coming from an expert and trying to have it repaired.