I have a travel agent that my wife booked a flight through. The flight is being refunded but it was October. I've since changed credit card providers. The money is to go to a bank account but they want:
we will need a proof from your bank stating that your card has changed (we will need the last 4 digits of this old card mentioned on this proof from the bank as well as the new last 4 digits of your current card). Once this document will be provided, we will need your bank details in order to log the bank transfer when the airline will have finalised your refund.
Has anyone ever heard of this? If it was anything else i'd assume it was a phishing email.