Hi,
A few weeks ago I was due to return to Ireland from Atlanta via New York. It was booked with British Airways and travelling with American Airlines.
Less than three hours before scheduled departure the flight was cancelled due to bad weather.
After much trying I finally get through to BA and was advised the next day would be the earliest flight. I ended up staying in the same hotel and extending the car for another day.
The BA Customer Service Rep. suggested that I would be due reasonable accommodation, food and travel for that extra period of time. BA's initial response tells me it's not their problem, what are my rights in this situation?
A few weeks ago I was due to return to Ireland from Atlanta via New York. It was booked with British Airways and travelling with American Airlines.
Less than three hours before scheduled departure the flight was cancelled due to bad weather.
After much trying I finally get through to BA and was advised the next day would be the earliest flight. I ended up staying in the same hotel and extending the car for another day.
The BA Customer Service Rep. suggested that I would be due reasonable accommodation, food and travel for that extra period of time. BA's initial response tells me it's not their problem, what are my rights in this situation?