Update...
Hi all,
just a quick update...
I got a response from my bank advising that I was not entitled to a tracker because I turned down the offer of a tracker 5 years ago... ?!?!
I have confirmed to the bank that only ONE offer was put on the table for me... five year fixed! But that regardless of this, my mortgage documentation STILL states that the remainder of my mortgage is the subject of a tracker! (This is indicated on the page that I signed)
There has been quite a bit of to-ing and fro-ing since but I have not gotten much further.
The bank is adamant that I chose a fixed rate over the tracker and that I signed a document agreeing to the fixed rate! Now, I agree with the second part of this statement.... i did sign for a fixed rate..... but only because it was my ONLY OPTION.
I hope Im making sense!!
I have asked them today to provide me with documentation which confirmed that I was offered a tracker and refused same.
The bank representative advised me at the outset of our conversation that she had spoken with the banks legal advisors etc etc and that she was obliged to inform me that her supervisor was also listening in on the call ?!?
And on a final point.. the para which I quoted to them in my first letter about the remainder of my mortgage being the subject of a tracker mortgage - well, she advised that this was a standard page in all mortgage contracts, and that it doesn't mean I'm in line for a tracker... However, I advised her that if this page was a standardised page, why was this the page I had to sign to agree to the mortgage?!?
At this point she stated that her supervisor had indicated to her to end the call??!?!
Is there anything else I can do? I would not be going through all this hassle and agro if I didn't think I was entitled to a tracker.. Any advice?
Thanks guys