B bilco Registered User Messages 6 25 Jan 2016 #1 Hi, Does anyone know if there is a charge for getting a replacement BOI Visa Debit card? Mine is cracked and will soon break fully. Also - The contactless never worked on the card, even before it cracked Is there a way to get a replacement card for free? Cheers
Hi, Does anyone know if there is a charge for getting a replacement BOI Visa Debit card? Mine is cracked and will soon break fully. Also - The contactless never worked on the card, even before it cracked Is there a way to get a replacement card for free? Cheers
J JohnJay Registered User Messages 973 25 Jan 2016 #2 BOI charged me for a replacement card about 2 years ago. I called them to report the my contactless had never worked. It was the straw that broke the camels back, and I closed my account after 30+ years and moved to PTSB.
BOI charged me for a replacement card about 2 years ago. I called them to report the my contactless had never worked. It was the straw that broke the camels back, and I closed my account after 30+ years and moved to PTSB.
M moneybox Registered User Messages 715 25 Jan 2016 #3 PTSB also charged me €5 to replace a lost card a few weeks back.
E elcato Moderator Messages 4,177 26 Jan 2016 #4 €8 apparently - see their website [broken link removed]
M moneybox Registered User Messages 715 26 Jan 2016 #5 elcato said: €8 apparently - see their website [broken link removed] Click to expand... They charged me five euro, price must have gone up.
elcato said: €8 apparently - see their website [broken link removed] Click to expand... They charged me five euro, price must have gone up.
B bilco Registered User Messages 6 26 Jan 2016 #6 Thank you for the replies. "Replacement of lost / stolen /damaged Card" €8.00 each I'll ring them and try the "faulty" line, since contactless never worked on the card.
Thank you for the replies. "Replacement of lost / stolen /damaged Card" €8.00 each I'll ring them and try the "faulty" line, since contactless never worked on the card.
J JohnJay Registered User Messages 973 26 Jan 2016 #7 Mine was faulty, but they still charged me. However, they did refund me later when I wrote them a strongly worded email!
Mine was faulty, but they still charged me. However, they did refund me later when I wrote them a strongly worded email!
B bilco Registered User Messages 6 2 Feb 2016 #8 I rang them asking to Opt-In to contact-less, saying its never worked, and they send me a new card for free yesterday. (Perhaps because they upgraded my card to a Premier Banking card though)
I rang them asking to Opt-In to contact-less, saying its never worked, and they send me a new card for free yesterday. (Perhaps because they upgraded my card to a Premier Banking card though)