We recently changed from Imagine for phone and broadband to UPC for phone, bb and tv. Since the changeover our wireless connection keeps failing.
One minute we've got 54 megabytes per second (Mbps) with an excellent signal strength and the next we're down to 1Mbps with a low signal strength. UPC wireless router is in the next room.
A guy from UPC came out and spent ages here but came up with no real answers. He suggested that it was difficult for the signal to get through the wall from the next room (solid concrete) yet when the doors between the 2 rooms are open it still keeps failing. Incidentally, our Imagine router was in the attic, 2 floors up and generally worked fine.
The UPC guy suggested also that maybe it was a problem with the wireless network card in our laptop. How can I investigate this? Should I swap laptops with someone and see if the same problem occurs using theirs?
Any other suggestions are welcome...
One minute we've got 54 megabytes per second (Mbps) with an excellent signal strength and the next we're down to 1Mbps with a low signal strength. UPC wireless router is in the next room.
A guy from UPC came out and spent ages here but came up with no real answers. He suggested that it was difficult for the signal to get through the wall from the next room (solid concrete) yet when the doors between the 2 rooms are open it still keeps failing. Incidentally, our Imagine router was in the attic, 2 floors up and generally worked fine.
The UPC guy suggested also that maybe it was a problem with the wireless network card in our laptop. How can I investigate this? Should I swap laptops with someone and see if the same problem occurs using theirs?
Any other suggestions are welcome...