Happy_Harry
Registered User
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Bought new Ink cartridges just before Xmas , genuine HP from Amazon, got the XL version as they are much cheaper per printed page. 2 weeks ago my printer wouldn't print any longer : Cartridge not in place or not recognised. Went through all troubleshooting steps advised by HP, cleaned the contacts, but no joy. The other day bought a new cartridge to check and no problem, so the problem is obviously the old cartridge is faulty.
The cartridge must be at least 80% full (I don't print a lot)- where should I go to get a replacement ? Amazon mentions on their site that if you have a product that has become faulty after 30 days it is better to contact the manufacturer. hp website only seems to have support for the printer, not cartridges.
Has anybody been in a similar position ? Where should I look to get it sorted , or should I take it on the chin, forget about it , buy new cartridge as the hassle will be worse than shelling out another 20-25 euros ?
The cartridge must be at least 80% full (I don't print a lot)- where should I go to get a replacement ? Amazon mentions on their site that if you have a product that has become faulty after 30 days it is better to contact the manufacturer. hp website only seems to have support for the printer, not cartridges.
Has anybody been in a similar position ? Where should I look to get it sorted , or should I take it on the chin, forget about it , buy new cartridge as the hassle will be worse than shelling out another 20-25 euros ?
