Eye Test and glasses.

Odea

Registered User
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627
My wife recently went for an eye test that cost €30. After the test she was not given any written record of the results, is this normal? She also noticed that none of the glasses on display had any price tags, is this allowed?
 
If the don't display prices on their frames, then she shouldn't buy there.

She should go back and ask for the prescription / written test results and she is then free to purchase frames from an alternative supplier.
 
But...Are they required to give a written result and are they required to display prices, like any other shop...or are their different rules for opticians?.
 
They're certainly obliged to give you a written prescription. Don't know about displaying prices though.
 
Hi

I've had about 4 eye tests done over the last couple of years and only got a copy of the prescription when I asked.

I had a situation over the weekend where I wanted to get a prescription for contact lenses and was told that I would have to get the full eye test again. I explained to the girl that I had a prescription that was less than 4 months old so should only need the test for contacts. They didn't want to accept that prescription (was from another place) and tried to insist I get the full test again but without giving me a reason why it is needed. They eventually backed down and booked me in.
 
europhile said:
They're certainly obliged to give you a written prescription. Don't know about displaying prices though.

I have never received a written prescription form Specsavers but that said I am happy to pick a frame from their selection. The missus asks for a prescription from them and then takes a look in a few different places at frames. Seems kind of pointless not displaying prices - Specsavers in Waterford City Square always do along with any special offers they have on at the time.
 
After my wife's eye test the optician assumed that my wife would be purchasing her reading glasses from her. My wife mentioned that she might shop around and asked for her prescription only to be told that she was +1 but nothing was written down. When she checked some "off the shelf" +1 reading glasses she couldn't see through them. My wife then decided that she should return to the optician and purchase her glasses there. When the optician checked her file on computer my wife noticed that her prescription had been entered as -1 and not +1.

Was this a simple mistake or was it a case that when the optician heard that my wife might shop around she was verbally given an incorrect prescription.
 
Odea, This is my experience also. Unless you ask for your prescription to be written down - they usually don't give it to you. (bit of a scam if you ask me) Also, I think prescriptions are minus numbers anyway.
 
AFAIK you would need more detail than simply + or - 1 to buy glasses in a different outlet to where you were tested . There is info on prescriptions about whether one has astigmatism and the extent of it , for example,
 
Deirdra said:
Odea, This is my experience also. Unless you ask for your prescription to be written down - they usually don't give it to you. (bit of a scam if you ask me) Also, I think prescriptions are minus numbers anyway.

It depends on whether you are long or short sighted. Short sighted is minus numbers for sure because that's what I am. I'd been wearing glasses for almost ten years before I knew what my prescription was - when I got glasses in Germany I was given the full details in writing after my test.

I assume that long-sighted is the plus numbers. I know you can buy plus number prescription glasses just over the counter. They have them in chemists and supermarkets sometimes. Have often wondered how that can be allowed as I think most people have slightly different prescriptions in each eye. And, as mentioned above, there may also be an astigmatism (which I also have) and presumably other issues exist too.
 
If you're eyesight is plus you are long sighted, minus is for short sighted people. I have been to a few opticians over the years and I have never received my prescription. They keep it on file hoping of course that you will stick with them and not shop around. It's very important to have the correct prescription for contact lenses because everybody's eye is a different shape so you need to have the correct one to suit you. I'm sure reading glasses are a bit more lax.
 
I've been with specsavers on Nassau Street (dublin) for the past 10 years and find them excellent. They have always given me my prescription when my sight has changed --- all I had to do was ask. I wouldn't buy glasses from a shop that has no prices displayed.
 

I've also been with Specsavers in Nassau/Grafton St. for a while now and have always got a written prescription, I've sometimes then bought my glasses and contacts in different places. Far from being a supermarket style opticians, I'm amazed at the amount of health checks they give you that you just don't get in some other opticians. It's not uncommon for them to send people straight to the doctor without making any sort of sale of glasses. Very impressed with their professionalism.
 
When my wife went ahead and purchased her glasses and asked for a receipt the optician said to her "Can I ask why you want a receipt, is it for insurance or something?