Experience with Newtel

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foxylady

Registered User
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Has anyone got any experience with this new crowd and how do you find them? Have had recent dealings and found their customer service to be appalling.
 
they're not new. been around for 7 or so years. reseller like any other (i.e. they go through another company who then go through eircom).

head guy used to be michael schumacher. i kid you not
 
I use them with no issues whatsoever, landline and broadband. as do family members.
 
My mother keeps getting bills from them for services she did not ask for and can never get hold of anyone to rectify the situation
 
She must have switched over to them at some stage -They will have a recording of the call where the switch was confirmed -its transferred to a third party to go through -people are asked their name address account number and whether they confirm they are authorised to switch the account and whether they want to switch it -something along those lines. Recommend calling the customer service if no luck there contact comreg
 
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